- If you’ve ever spent any time around online sportsbooks and casinos, you know how rare and downright amazing it is for a website to offer phone support. 5Dimes has the ability for players to contact support through email, live chat, or by phone. We tested the options, and most of them are a pleasant experience.
- Welcome to the 5Dimes Refund Administration Website This is the official website for the 5Dimes Refund Administration, as authorized by the Department of Justice. Pursuant to an agreement with the Government, 5Dimes stopped servicing U.S. Customers and will return all U.S.
Languages Available
5dimes Reputation. If Old is Gold then 5dimes sportsbook is the best Gold in the market having been in operation since the close of the 20th century. The sportsbook boast of a big wealth of experience through the many years which have contributed to making it undoubtedly the biggest online book not only in the USA but also in the world.
5dimes Website Problems
PROS
- Live dealer casino
- Over 200 table games and slots
- Fast Withdrawals
5Dimes has been in operation for 20 years since its establishment in 1996. Originally an online sportsbook, it has evolved to become a top online casino well-known for reliable payouts and fast withdrawals. Licensed and operated from Costa Rica, 5Dimes has no restrictions on accepting members from any country in the world, and as it accepts bitcoin currency it is possible to play here completely anonymously.
Along with a range of unique slots, the website also provides a live dealer casino, an instant-play mobile version which you can visit from any mobile or tablet web browser, and an industry-leading sportsbook with some of the best odds around.
Unique Slots
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The site is based on Real Time Gaming and Visionary iGaming software, and these two platforms offer some of the best slots and casino games you can find on the internet. Some of the Real Time Gaming classics include Derby Dollars, Aladdin’s Wishes, and Aztec’s Millions, while there are a host of unique 3-reel, 5-reel and video slot machines ready to try.
The live dealer games are streamed directly from Visionary’s studios in Costa Rica, and games include Roulette, Blackjack, Baccarat, Punto Banco, and various forms of casino poker. Other table games offered include Pai Gow Poker, the popular 3-Card Poker, Sicbo, Caribbean Hold’em and even Vegas Three Card Rummy, so there is definitely something for everyone.
New players are entitled to a matched deposit bonus up to $250 when opening an account too, which gives you plenty of reasons to get involved at 5Dimes.
Other Betting Services
5Dimes started out as a sportsbook for US customers, and they remain very strong on US Sports such as American Football and Baseball. However, it is much more of a global site these days and you can find markets for just about any sport anywhere in the world, including betting on local Football leagues and Horse Racing.
The sportsbook offers many excellent features which make it stand out from the crowd, with recent comparisons showing that 95% of the time it has the best odds available anywhere on the internet. It also offers some great innovations such as ‘rolling bets’. This means that if you have open bets but your account balance is zero, you can still place wagers in advance so that if the initial bet lands, the money will ‘roll’ onto the next bet without requiring you to top up your balance.
Strong Security
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Security is something 5Dimes has always taken seriously with its roots being in providing a service for the American market, where online betting is illegal. Customer accounts and data are protected by industry standard encryption technology, and all games are monitored using Random Number Generating (RNG) technology.
In many of our regions countries it is not just the website security that is important, but also our personal security and we have detailed guides to the gambling laws and regulations in each country on this website. It is common for players here to use a VPN service to reroute their internet connection to hide their browsing activity from Internet Service Providers (ISP’s), and we thoroughly recommend using one of those services.
Customer service at 5Dimes has sometimes had a bad reputation in the past, but we are glad to report that it is improving, and we’ve found no significant issues in our dealings with them.
Fast Money Transfers
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One of the best points about this casino is the speed at which they pay out your winnings, with the majority of withdrawals processed on the same day. When using an e-wallet or bitcoin to bet with, this usually means your funds are released within 24 hours, and in many cases much faster.
As you will know if you’ve read through the guides on this website, we recommend the use of Neteller, Paysafecard or Webmoney to make deposits to betting sites as they are private and discreet, though these are not currently available at the site. Instead, 5Dimes offers withdrawals by cashier check, bank wire, money order and p2p transfer. They accept bitcoin cashouts as well and that adds another layer of security if secrecy is paramount to you. Bitcoin is a virtual currency which can be used to pay for goods and services online, including depositing to gambling sites. It is incredibly secure and completely anonymous – all that is required is an email address – so it enables you to play without anyone knowing your identity.
Find out more about each of these payment methods in our guides to betting regulations and payment methods for each individual country.
Final Comments
We’re very keen on 5Dimes because it has all the ingredients that we look for in a top casino. There’s a good range of slots and table games, a live dealer casino, plenty of secure payment options including bitcoin, and some innovative betting markets. If there is a downside it’s that no local languages are supported, but 5Dimes is certainly up there among our favourites.